We are different……….

 

Brock Harcourts Property Management Team are a dedicated team of professionals specialising in Property Manangement.  We are different because our managers are committed to providing the very best in customer service and understand that your financial investment and future is in our hands.

Our commitment to ongoing training and staff support allows our managers to stay abreast of the current market, industry standards and laws futher protecting your invesment.

As you consider your property management options, remember the benefits Brock Harcourts can bring you…

  • Your team are specialist Property Managers and won't be distracted by a sales division and you won't be treated to second tier service.
  • Have your property managed by those who have trained with South Australia’s leading property management training division and all managers hold accreditation with the Real Estate Institute of South Australia
  • Benefit from having only the best people in the business managing your investment.
  • The system we use to manage your investment is a compilation of our experience and the best in business systems for Property Management in South Australia
  • We have access to some of the best marketing and property advertising outlets in the Hills – your property will be better marketed to reach the widest possible audience, quickly attracting a good quality tenant at the best possible rental price.
  • We use the latest technology to ensure you are always up-to-date with exactly what is happening with your portfolio
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Our Commitment to You

How we add value to your investment property

  • We accelerate the leasing of your property to the right tenant through our focused marketing and tenant screening procedures
  • We maximise your rental return by getting you a top market rent and minimising your expenditure through our policy of active management
  • We guarantee that we will communicate with you proactively on all matters relating to your property
  • Our focus on property management only means that we can offer consistently great service
  • We provide you with accurate, timely and easy to understand financial accounting and reporting
  • We use world class management systems to manage all the activities involved in managing your property
  • Our team of highly experienced property management professionals will always give you direct and honest advice and feedback
  • We offer a wide range of other services

Finding the right tenant quickly

  • Digital photographs taken of all properties and used in all internet advertising
  • Comprehensive descriptions fully highlighting the advantages of each property are used in all advertising
  • Listings on industry leading websites; realestate.com.au, domain.com.au, homehound.com.au, brockharcourts.com.au, mtbarker.brockharcourts.com.au
  • Inclusion on our premium rental list.
  • Inclusion on our property alert service to notify potential tenants as soon as you property is available to be leased
  • Advertising in local newspapers
  • Escorted (by an experienced leasing agent) viewings of properties available 5 days a week along with regular hosted Open For Inspections
  • Comprehensive reference and identity checks of all prospective tenants
  • Full tenancy agreement preparation

Active management of your property

  • Completion of a comprehensive ingoing condition report complete with detailed photos and signed by the property manager and tenant
  • Collection, receipting and remittance of the rent to your nominated bank account by electronic funds transfer (EFT)
  • Full rent arrears management. Please note that we have sophisticated systems in place to minmise arrears including phone, SMS, email and letter based reminders along with the use of a direct debit payment facility for tenants to further automate the rent payment process
  • Maintenance of your property. Management and supervision of repairs by licensed, insured tradespeople.
  •  Detailed inspections completed at least three times each year with additional inspections available if you require them.

Proactive communication

  • We guarantee that we will advise you of all matters relating to your property
  • Our monthly newsletter & flyers will help keep you informed of all issues that may affect you as a property owner and investor

Understandable financial reporting

  • We will send you detailed monthly statements that are easy to understand
  • We guarantee to have your money deposited into your account within two business days of our statement close off date
  • We can send your statement to you via email or mail, which ever is your preference.
  • We will provide you with copies of all invoices paid on your behalf
  • At the end of the financial year we will provide you with a detailed income and expenditure report for your property, saving you hundreds of dollars in accountancy fees

Regular detailed inspections

  • Our inspections are completed at regular intervals with periodic inspections occurring three per year
  • We will provide you with a detailed condition report and a schedule of recommended routine maintenance after each inspection
  • At the end of each tenancy we will inspect your property and ensure that the tenant leaves the property in its original condition (fair wear and tear excepted). We also advise you of any maintenance or renovation work that may be required.